Privacy Policy

1. Introduction

Ananas Video Studio ("we", "us", or "our") operates the website ananas.video. We are committed to protecting your personal information and your right to privacy in compliance with the Thai Personal Data Protection Act (PDPA). If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hello@ananas.video.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services. The personal information we collect includes:

• Contact Data: Name, email address, and phone number provided via our contact forms.
• Usage Data: We use Google Analytics to collect information about how our website is accessed and used. This may include your IP address, browser type, and pages visited.
• Cookies: Like many websites, we use cookies to enhance your experience and analyze traffic.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To process and manage your studio bookings.
• To communicate with you regarding our services, inquiries, or support.
• To improve our website performance and user experience.
• To comply with legal obligations as required by Thai law.

We do NOT sell, rent, or trade your personal information to third parties.

4. Media Storage & Protection

As a video production studio, we handle large amounts of digital media:

• Raw Footage: Securely stored on our local servers and cloud backups for a standard period of 6 months following the shoot.
• Final Files: Archived for a minimum of 1 year to ensure you have access to your delivery, unless otherwise requested.

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process.

5. Your Rights (PDPA)

Under the PDPA, you have the right to access, correct, or request the deletion of your personal data. You may also object to the processing of your data or request data portability.

To exercise any of these rights, please contact us at hello@ananas.video.

6. Contact Us

If you have questions or comments about this policy, you may email us at hello@ananas.video or visit us at Elder Blossom Resort, Hua Hin, Thailand.